All prices in this catalog are subject to change without notice.

Any changes made to an order (by phone) after received at factory must be confirmed in writing or by fax. Photographs in this catalog may not show true color or texture of products due to printing process.

ACKNOWLEDGMENTS:

Orders will be acknowledged via fax.

ART CHARGES:

Art charges will be assessed according to time, difficulty and amount of materials used at $40.00(X) per hour. Notification will be sent if charge exceeds $40.00.

ARTWORK REQUIREMENTS:

The quality of your imprint depends upon the quality of artwork supplied to us. All orders requiring artwork must be sent in as Black and White CAMERA READY art. Artwork can be submitted via E-Mail or by Mail on disk (3.5 or CD) or Camera Ready PMT’s, color separated if more than one color. Laser copies of 1200 DPI resolution are also acceptable. We are Macintosh platform, however, whether you are Mac or PC based, we are able to accept your graphic files if you meet the requirements listed. To avoid delays and art charges please supply CLEAN CAMERA READY artwork.

NOTE: OUR DELIVERY SCHEDULE MAY DEPEND ON THE QUALITY OF THE ARTWORK SUBMITTED.

Artwork can be accepted from the following programs:

1.Adobe Illustrator-10.0 or lower

2. Corel Draw -8.0 or lower

3. Freehand -8.0 or lower

4. Photoshop-All EPS or TIFF files (scanned or created)

Must be INITIALLY SCANNED FROM CAMERA READY artwork at 600dpi or higher, 100% of final size or larger.

Please Note: Vector Art (such as 1, 2 or 3 from the above list) is preferred. It provides the best quality and allows images to be resized without loss of sharpness and detail.

If scanned images are used with art work, they MUST be sent as a separate file scanned at 600 dpi or higher.

EMBROIDERY: For digitized files, save as Tajima format with color sequencing.

ALL FONTS MUST BE CONVERTED TO OUTLINES, CURVES OR PATHS.

COMPRESSION: Please use standard zip files

WE DO NOT ACCEPT

Gif or Jpeg files, Page layout files such as Quark or PageMaker, Word processing documents such as MS Word/PowerPoint, Photocopies or PMT’s of photocopies, business cards, letterheads, fax transmissions, etc.

E-MAIL ART ONLY TO:

(No correspondence will be accepted at this address!)

sales@allegiancedesign.com

When sending your artwork via

E-Mail it is very important that you include the following information.

In the subject Area:

l  PO//&Customer Service Representative (If Known).In the Message Area:

l  Company Name, Your Name, Phone Number

l  Item to be imprinted

l  Name of Program Used to Create Art

PLEASE FAX OR MAIL your PURCHASE ORDER and a HARD COPY OF THE ARTWORK for VERIFICATION to your Customer Service Representative!

Allegiance Design, Inc. is not responsible for any changes or requests emailed to our ART  E-MAIL address.

Please Note: Artwork with tight registration, halftones ,screen tints and/or bleeds must be reviewed by our Art Department for approval. Avoid very fine lines, both in type and illustrations.

CANCELLATION CHARGES:

Orders canceled during production will be charged for the work completed at the time of cancellation. Embroidered items add $100.00(G)

CHANGE OF PRINT COLOR CHARGE:

When you order two or more items, at the same time, for the same organization, in minimum quantities or better, for each item, you may take the total number of all the items you are ordering to determine the unit cost of each item for your quantity price.

COMPLAINTS:

Complaints must be made within 15 days after receipt of shipment.

CONFIRMING ORDERS:

All confirming orders must be clearly marked as such, Factory will not be responsible for duplication of orders if “Confirmation” was not clearly marked on order.

CO-OP PROGRAMS:

Co-Op programs will be extended the End Quantity Price providing at least the minimum quantity is ordered for each release. All other applicable charges are as per the standard catalog pricing. A copy of the catalog in which you are featuring a Allegiance Design item must be submitted to our factory. All Co-Op purchase orders must clearly state "Co-Op Program".

COPYRIGHT/TRADEMARK LAWS:

Allegiance Design assumes that artwork submitted for reproduction in producing an order, was submitted in full compliance with the laws governing copyright, trademarks, etc. Purchasers, by placing these orders, agree not to hold Allegiance Design responsible for any damages, costs and /or expenses arising under these laws as a consequence of our use of said artwork.

DISCLAIMER POLICY:

100% Cotton fabric colors are not guaranteed to be colorfast. Due to variances of materials and other circumstances beyond our control, Allegiance Design cannot guarantee continuity of shade, color, size, texture or construction of finished goods from lot to lot. Due to manufacturing tolerances, all dimensions have acceptable variations of 1/2. Allegiance Design is not liable for delays due to acts of God, material shortages, shipping or customs interventions.

EMBROIDERY INFORMATION:

Unless otherwise specified on product page price includes up to 7 thread colors and 5,000 stitches for bags. If design exceeds the included amount of stitches we will quote before proceeding with order.

THREAD COLORS:

All standard Madeira thread colors. Add 35(G) per item for Metallic Gold & Silver per 1,000 stitches.

TAPE CHARGE:$100.00(G)for all new orders. For designs exceeding the standard amount of stitches, add $35.00(G) per each additional 1,000 stitches to the embroidery tape charge and 35(G)running charge of every additional 1,000 stitches to the price of the item. Additional stitch charges also apply to all free tape orders.

TAPE EDIT CHARGES

1. Reduction or enlargement of customer supplied tape $15.00(X).Maximum reduction or enlargement of tape is 20%of original size.

2. Up to 2 lines of straight-line type edit -$20.00(X).Straight line copy-stock lettering only. Up to 7,000 stitches $25,00 (X) tape charge.

DUPLICATE TAPES/DISCS: Tape on file $25.00(x) each.

ADDITIONAL THREAD COLORS: Add $1.50(C) per piece, per color, per location for 8^th and 9^th color. If a thread color change is required add $35.00(G) per change.

INDIVIDUAL PERSONALIZATION: Initials-add $5.00(G) per bag to the embroidered price, Names –add $8.00(G) per bag to the embroidered price.

Note: Names and Initials not to exceed 1〞height and not smaller than 1/2〞.

CERAMIC:

Imprint Colors: All standard colors available.

Note: Metallic Gold and Platinum are not standard on Ceramic items. Add 50(C) per side, per piece.

IMPRINT COLORS:

Ceramic: Add10(x) per piece, for non-standard colors. PMS color match $30.00(G).Add 7 days to production schedule. Note: Because of high firing temperature of ceramic enamels, exact color match cannot be guaranteed. All ceramic colors are permanent and home dishwasher safe.

Hot Stamp: We will come as close as possible with our standard colors at NO EXTRA COST. Exact PMS color match is not available. Exact color matches cannot be guaranteed on re-runs or proofs.

Pad Printing: PMS color match-add $50.00(G).Exact color match cannot be guaranteed on re-runs or proofs.

Silk Screen: PMS color match-add $50.00(G). Exact color match cannot be guaranteed on re-runs or proofs. Double hit is recommended for better ink coverage when printing light ink colors on dark-colored canvas. Please call for details and pricing.

Transfer Printing: Contact factory for a list of standard colors.PMS color match add $32.00(G) per color, per order.(excluding umbrellas).Please Note: Exact color match cannot be guaranteed on re-runs or proofs.

LESS THAN MINIMUM:

Unless otherwise specified, add $50.00(G) for all products. Absolute minimum on any style is half the regular minimum unless otherwise specified. On all Ceramic and Embroidery items NO LESS THAN MINIMUM ALLOWED.

LIABILITY LIMITATION:

In the event of a defect in material of workmanship, Allegiance Design will replace the goods, F.O.B. point of shipment or refund the purchase price for the merchandise at Allegiance Design's sole discretion, provided that a written claim is received within 15 days from the shipment date. Allegiance Design's liability shall not in any event exceed the cost of furnishing a replacement for the defective product.   

MULTI-COLOR IMPRINTING:

Varies on each item. Charges are marked on individual pages.

OVERRUNS AND UNDERRUNS:

All orders are subject to overruns or under runs of 5-7%.Orders specifying exact quantities are not available.

PAPER OR ELECTRONIC PROOFS:

Available at $15.00(G).Paper proofs will be faxed or Electronic proofs will be emailed unless otherwise noted on purchase order.

NO CREDIT WILL BE ISSUED FOR ANY ART ERRORS AFTER APPROVAL.

PRODUCT PROOF:

$40.00(G)on any Hot-Stamp, Silk-Screened or Pad Printed item.$45.00(G)on any Laser Engraved Item. Any revisions on proofs will be charged a new proof charge that includes any additional art, die or screen charges. Embroidery, Heat Transfer and 4 Color Process, contact factory for charges for charges.

PRODUCTION TIME:

Normal production time on all Hot-Stamped , Pad Printed, Laser Engraved and Silk-Screened items approximately 2-3weeks. Embroidery and Transfer printed items approximately 3 to 4 weeks.

QUALITY OF CERAMICS:

Due to the inherent properties of ceramic ware produced by foreign manufacturers, there may be small imperfections or irregularities which should not be perceived as defective. Variations in materials, firing temperatures and color pigments may result in variations in glaze and imprint colors. These variations must be considered acceptable.

REGISTRATION: Registration variances of ±1/32〞may occur with multiple colors and must be considered acceptable registration.

REORDERS:

To insure exact duplication submit invoice number and a sample. If previous order included an art, die or screen charge, but a change of copy is needed on the new order, it will be necessary to charge a new art, die or screen charge on the new order (except items where no art or die charges apply). NOTE: Exact imprint color and product cannot be guaranteed on repeat orders.

RETURN OF GOODS:

Factory authorization number must be obtained in writing prior to return of merchandise for any reason or our Receiving Department will not accept return shipment. Once blank items are decorated, no returns will be accepted. All boxes containing blank items must be inspected and verified as the correct product ordered before decorating For third parties, it is the decorators responsibility to verify receipt of correct product .Blank returns will have a 20%restocking fee or $20.00whichever is greater.

RUSH ORDERS

Orders requiring less than normal production time must be clearly designated and SHIPMENT must be authorized. Orders needing 10 working days or less MUST HAVE FACTORY AUTHORIZATION before being accepted and a rush charge will apply.

SET UP CHARGES:

Set up charges will apply to all orders. This charge is listed on individual product page. Set up charge on exact repeat orders unless stated in individual product information, will be $25.00(G).

SPEC SAMPLES:

Hot-Stamped, Pad Printing, Laser Engraved and Silk-Screened items at $50.00(G)per  color. Embroidered Heat Transfer and 4 Color Process items, please contact factory for pricing.

WARP AROUND IMPRINT:

Price includes both sides or wraparound imprint if the same color is used. If not requested on P.O., only side one will be imprinted. Wraparound imprint on handled /tapered mugs may distort near the paring line. Due to the shape of some products, geometric shapes and /or logos may be distorted and wraparound imprint may not be offered.

SHIPPING:

All packaging and shipping weights are approximate. They are subject to change without notice.

Due to the Volume of orders shipped daily, adjustments to ship methods MUST be received 2days before scheduled ship date or changes cannot be guaranteed. Shipping methods on orders SHIPPING EARLY will not be adjusted to meet in hands date.

SHIPMENTS:

Orders shipped to more than one destination are subject to a charge of $10.00(G) for each additional destination.

MUGS:

To ensure safe delivery for ceramic mugs and drinkware a Protective-Pack box will be used .Our Protective-Pack cartons are designed and approved by Federal Express, special rates have been negotiated with Federal Express for this program. In the event that you decline the use of our Protective-Pack box or specify a carrier other than Federal Express it is understood that ALLEGIANCE DESIGN INC.WILL NOT BE LIABLE FOR ANY BREAKAGE CLAIMS. Pricing or each Protective-Pack box is $6.25(G).

TRUCK SHIPMENTS:

Must be marked on purchase order INSIDE DELIVERY.

HANDLING CHARGES WILL APPLY TO ALL ORDERS.

Any claims concerning delayed merchandise must be made directly to the carrier. Allegiance Design Inc.'s responsibility ceases once the merchandise is delivered to the carrier. 

EXPORT PAPERS AND SPECIAL PACKAGING:

All orders for export requiring documentation will be billed at the rate of $25.00(G)per set of papers. When special packaging is specified, an additional charge will be levied. Please identify your customs broker.

C.O.D.SHIPMENT: Not Available.

NOW YOU CAN CHARGE YOUR ORDER:

Visit us on the web: www.allegiancedesign.com

NOTE: Colors and textures of certain products may vary according to manufacture. Because we have no control over what is sent, these variations must be considered acceptable.